We collect information you provide directly to us when you create an account, place an order, subscribe to our newsletter, or contact us. This may include:

• Personal details — name, email address, phone number
• Shipping information — delivery address and billing address
• Payment information — credit card details (processed securely through our payment processor; we do not store full card numbers)
• Browsing data — IP address, browser type, device information, pages visited, and referring URLs
• Communication data — messages you send us via email or contact forms

We use the information we collect to operate, maintain, and improve our services. Specifically, we use your information to:

• Process and fulfill your orders, including shipping and payment
• Send order confirmations, shipping updates, and customer support responses
• Communicate promotional offers, product launches, and skincare tips (only if you have opted in)
• Personalize your shopping experience and product recommendations
• Analyze website usage to improve our site performance and content
• Prevent fraud and ensure the security of our platform

We do not sell, rent, or trade your personal information. We share your data only with trusted third parties that help us operate our business:

• Payment processors — to securely process your transactions
• Shipping carriers — to deliver your orders
• Email service providers — to send transactional and marketing emails on our behalf
• Analytics providers — to help us understand website usage (data is aggregated and anonymized)

We may also disclose your information if required by law or to protect the rights, property, or safety of RescueMD, our customers, or others.

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytics data. These include:

• Essential cookies — required for core site functionality such as your shopping cart and checkout
• Analytics cookies — help us understand how visitors interact with our website
• Marketing cookies — used to deliver relevant advertisements and measure campaign effectiveness

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect site functionality.

You have the right to control your personal information. At any time, you may:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete information
• Delete your personal data from our systems
• Opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly

To exercise any of these rights, please contact us at hello@rescuemd.com. We will respond to your request within 30 days.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: hello@rescuemd.com