Question 1

What is DNA Repair Complex?

Accepted Answer

DNA Repair Complex is a clinically proven skin recovery serum developed by board-certified plastic surgeon Dr. Michael Suzman. It is formulated with lapachol, an exclusive patented ingredient that supports the skin's natural ability to repair and regenerate. It absorbs instantly and is effective on all skin types and tones, including sensitive skin.

Question 2

How does lapachol work?

Accepted Answer

Lapachol is a naturally derived compound that activates the CUL4A DNA repair pathway in skin cells. This pathway helps the skin recognize and repair damaged DNA at a cellular level, accelerating the natural recovery process. The science behind lapachol has been published in the Journal of Cosmetic Dermatology.

Question 3

What skin concerns does DNA Repair Complex address?

Accepted Answer

DNA Repair Complex targets a wide range of skin concerns including redness and rosacea, post-procedure recovery (after laser treatments, chemical peels, microneedling), dark spots and UV damage, scars and healing, and daily skin health maintenance.

Question 4

How is DNA Repair Complex different from other serums?

Accepted Answer

Unlike conventional serums that only address surface-level symptoms, DNA Repair Complex works at the cellular level through its patented lapachol technology. It is the only skincare product clinically proven to activate the CUL4A DNA repair pathway. It carries the National Rosacea Society Seal of Approval and was developed by a board-certified plastic surgeon for post-surgical patients.

Question 5

Is DNA Repair Complex safe for sensitive skin?

Accepted Answer

Yes. DNA Repair Complex was specifically developed with sensitive skin in mind. It was clinically tested on 30 persons with rosacea and demonstrated non-acnegenicity and lack of skin barrier damage on all participants. A panel of three dermatologists confirmed the absence of irritant and allergenic substances. It has been awarded the National Rosacea Society Seal of Approval.

Question 6

How do I use DNA Repair Complex?

Accepted Answer

Apply DNA Repair Complex to clean, dry skin morning and evening. Gently press the serum into the skin with your fingertips and allow it to fully absorb before following with other products. Use one pump of product for each area you'd like to treat (one pump for face, one pump for neck, one pump for decollete).

Question 7

When will I see results?

Accepted Answer

Patience and persistence are key. In our clinical study, participants saw visible results between 4 to 8 weeks of twice-daily use. The formula is most effective on newer signs of damage such as recent scars. Older scars or other forms of skin damage may take longer periods of consistent use to improve.

Question 8

Can I use DNA Repair Complex with other skincare products?

Accepted Answer

Yes. If using DNA Repair Complex as part of a skincare routine, layer application in order of viscosity from thinnest to thickest. Apply DNA Repair Complex to soothe irritation after using prescription topicals or actives. Allow the serum to fully absorb before applying other products.

Question 9

Should I use DNA Repair Complex in the AM, PM, or both?

Accepted Answer

For optimal results, we recommend using DNA Repair Complex both morning and evening. In the morning, apply to clean skin before moisturizer and SPF. In the evening, apply to clean skin as part of your nighttime routine. For severe cases such as significant scarring, you may apply up to 4 times daily.

Question 10

How long does shipping take?

Accepted Answer

Orders are processed within 1-2 business days. Standard domestic delivery within the United States takes 3-7 business days. International orders typically arrive within 7-14 business days depending on destination and customs processing.

Question 11

Do you ship internationally?

Accepted Answer

Yes, we ship to most countries worldwide. International shipping times are typically 7-14 business days. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Question 12

What is your return policy?

Accepted Answer

We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund. The product must be in its original packaging. Contact us at hello@rescuemd.com to initiate a return.

Question 13

Do you offer Subscribe & Save?

Accepted Answer

Yes. Subscribe & Save gives you 20% off every order and free shipping on all subscription deliveries. You can choose your delivery frequency, skip or cancel at any time with no commitment. It is the most convenient and cost-effective way to keep your skincare routine consistent.

Question 14

Is RescueMD clinically tested?

Accepted Answer

Yes. DNA Repair Complex has undergone rigorous clinical testing. Our published study in the Journal of Cosmetic Dermatology demonstrated a 93% improvement rate in overall skin appearance across participants. The study evaluated safety, efficacy, and tolerability on various skin types including those with rosacea.

Question 15

Is DNA Repair Complex dermatologist recommended?

Accepted Answer

Yes. DNA Repair Complex was developed by Dr. Michael Suzman, a board-certified plastic surgeon, and is recommended by dermatologists and plastic surgeons nationwide. It carries the National Rosacea Society Seal of Approval, which is awarded only after review by a panel of dermatologists.

Question 16

Is DNA Repair Complex FSA/HSA eligible?

Accepted Answer

RescueMD DNA Repair Complex may be eligible for FSA (Flexible Spending Account) and HSA (Health Savings Account) reimbursement when used for a qualifying medical condition such as post-surgical recovery or dermatitis. We recommend checking with your specific plan administrator for eligibility details.

Frequently Asked Questions

Product Questions

Usage & Routine

Orders & Shipping

Clinical & Safety

Frequently Asked Questions

Product Questions

Usage & Routine

Orders & Shipping

Clinical & Safety